The Short type: if you are searching for exclusive engagement ring or unique anniversary gift, Leibish & Co. provides a strong stock of high-quality, colorful, and conflict-free expensive diamonds and gemstones. The family-run company has been running online since 1998 with an individual touch with gained perform business worldwide. Leibish & Co. makes it easy to purchase loose rocks or perhaps to utilize their cost-free « Design Your Own » tool to bring your own ideal little bit of jewellery to life. With years of experience and good craftsmanship under its buckle, Leibish & Co. is found on the verge of increasing the supply to watches and other extras.
When Leibish Polnauer launched his first on-line diamond business in 1998, it took nearly an entire time to upload just one picture and explanation to their internet site â but he was a visionary just who watched prospective when you look at the fledgling field of e-commerce. « as he sees the potential in an idea, he will probably fit everything in in the capacity to advance along with it, » mentioned Benji Margolese, Director of information promotional for Leibish & Co.
Leibish produced a successful, family-run process with his girlfriend and children providing in authority jobs. Obtained expanded an effective web based business with workplaces located globally. Leibish & Co. is a leader in distinctive coloured expensive diamonds and gemstones which are difficult to get in other places. The diamonds may also be conflict-free, basically a key point for several customers.
« People visited united states simply because they search for something just a little different, something a little more unique than everybody else has, » Benji mentioned.
While Leibish & Co. supplies top-quality conventional diamonds, the firm specializes in colorful, special jewellery. When requested the reason why the business features these types of a higher buyer return rate, Benji easily pinpoints the main reason.
« its a variety of exemplary services and products, fantastic solution, and jewellery crafted on the highest degrees of brilliance, » the guy said. « The jewellery we make is certainly not your everyday, mass-produced brand of item. Every piece is custom-made to completely fit the diamond or gem stone selected by client. »
A household Affair With private Service
Leibish & Co. is actually a true household business, with Leibish’s family unit members playing essential roles when you look at the organization.
Leibish functions as creator and President of this company, while their wife, Rosi, may be the business’ occasions Manager. Their particular eldest daughter, Chavi, functions as the Lead Jewelry Designer â that is a huge responsibility since custom precious jewelry comprises a lot more than 50percent for the businesses company, Benji stated.
Leibish’s oldest daughter, Yossi, is the Chief Executive Officer of Leibish & Co. Another daughter, Shmulik, who’s a graduate of Gemological Institute of The usa, may be the main Diamond Buyer for your organization. « Shmulik is actually, in all honesty, certainly a lot of talented tone diamond experts in a, » Benji mentioned.
Leibish’s boy Itzik may be the organizations COO and works the New York office on Fifth Avenue. Yoni, who’s the youngest of Leibish’s five children, is the organizations CFO.
« As one of the longtime members of the team, I am able to let you know that, though there is no relationship, they think about me personally, and others, element of their loved ones, » Benji said. « most of us bring our very own expertise toward company, but interact to regularly develop the business. »
Clients are also addressed like family at Leibish & Co., where in actuality the business invests energy into personal service and sales. « have you ever addressed one certain broker, as an example, that’s the exact same person you are going to constantly cope with, no matter what you might be contacting or writing in about, » Benji stated. « we do not rely on moving customers to various departments if they have a concern or certain problem they wish to manage. »
Customers Come From All Over the World
Leibish provides some different sorts of clients: you will find customers, who mostly shop through internet site, retailers, and people in the trade company, exactly who usually look at the organizations primary workplaces in nyc, Israel, and Hong-Kong.
Many Leibish & Co.’s clients are from US. The after that hottest audience is actually Canada, followed by the uk, Australian Continent, Hong-Kong, plus the remainder of European countries.
Clients at every phase of life shop at Leibish & Co., though nearly all are within ages of 35 and 54, Benji stated. Additionally, the business garners more or less 300,000 site visits every month â and helps to keep nearly all of its customers finding its way back.
« With over a 70% return client rating, we continue to be among the most well-known organizations inside our niche, » he said.
Colorful Diamonds & Gemstones With a « Design your own personal » Option
Leibish & Co. stocks high-end precious jewelry, but also preserves inventory flexibility, particularly for on line customers, Benji stated. The business carries a huge selection of loose diamonds and priceless gems, but its key goods are customized precious jewelry creations.
« We keep a sizable number of multicolor diamond and gemstone jewellery, with a few associated with rarest colors ever before viewed, » he said. « Our company is recognized well by our very own bread-and-butter products â yellow diamond and red diamond wedding bands. However, we offer diamond jewelry of virtually every shade, and important gemstones â including sapphires, emeralds, and rubies. We sell jewellery crafted with colorless diamonds, too, but our very own knowledge is in the field of shade. »
For customers who’ve one thing in mind and need help which makes it a reality, Leibish & Co. supplies a « Design yours » jewelry tool, which Benji mentioned is the best item.
« Naturally, while looking for a special piece, individuals usually wish particular rocks and setting styles they will have currently fallen in deep love with, » he said. The « Design your personal » instrument allows consumers to create an item making use of the material, setting, and material of their option.
« It allows them to deliver their own fantasies to life â with your expertise in workmanship, » Benji informed you.
Add-ons & brand new on line Tools in Store for Leibish & Co.
As it seems forward to the near future, Leibish & Co. is actually gradually moving toward higher-ticket products and more product variety. The company seems comfortable branching out over new products as a result of the commitment and passion it relates to most appropriate the present creations.
« we’ve discussed introducing a lot of different extras â instance deluxe watches, purses, and even pens, » Benji mentioned. « But we made a decision to wait until we initial perfected our major distinct product, and is diamonds. »
Leibish & Co. can also be researching to continue perfecting their common web site, as well. One-way it intentions to boost their on-line experience is through presenting augmented fact characteristics, that may offer digital customers a lot more of an in-store knowledge.
As an organization using its origins in colorful expensive diamonds and e-commerce, Leibish & Co. will continue to innovate in a conventional market which views modification due to the fact exception to this rule, perhaps not the rule.